1. Introduction & Scope

QuoteHiva.com (“QuoteHiva,” “we,” “us,” or “our”) provides information and quote-request experiences that may connect visitors with third-party service providers. This Privacy Policy describes the categories of personal information we may collect, how we may use and disclose it, and choices that may be available to you. The exact information collected depends on the page you visit, the form you complete, and the choices you make.

This Privacy Policy applies to:

• Our website at quotehiva.com
• Quote-request forms and related pages
• Communications you send to or receive from QuoteHiva

This policy does not apply to third-party websites, applications, or services that may link to or be accessible through QuoteHiva. We are not responsible for the privacy practices of these external services.

2. Information We Collect

2.1 Personal Information You Provide

Depending on the form or feature you use, information you provide may include:

• Contact Information: Name, email address, phone number, physical address
• Quote Details: The type of service you’re interested in (home improvement, insurance, loans, etc.), property details, coverage preferences, and other service-specific information
• Financial Information: Estimated budget, credit score range (for loans), and coverage limits
• Demographic Information: Age, household composition, occupation, marital status
• Other details: Information you choose to provide in a message or optional field. Account information is collected only if an account feature is offered and you use it.

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• Device and log data: IP address, browser and operating-system type, device information, timestamps, and referring URLs, where available
• Usage data: Pages viewed, links clicked, and interactions with quote forms, where collected by our site or enabled tools
• Approximate location: A general location that may be inferred from an IP address, where that function is used
• Cookies and similar technologies: Information collected through cookies, pixels, or local storage if those technologies are enabled (see Section 5)

2.3 Information from Third Parties

We may receive information about you from:

• Third-party providers or partners involved in responding to a quote request
• Verification or fraud-prevention vendors, if used for the relevant activity
• Analytics, advertising, or marketing partners, where enabled and permitted

3. How We Use Your Information

QuoteHiva uses the information we collect for the following purposes:

3.1 Service Delivery

• Operating the website and processing the information you submit
• Where a quote form explains that your information will be shared, disclosing it to relevant third-party providers or partners so they can respond to your request
• Responding to messages and providing customer support
• Maintaining site functionality, measuring performance, and preventing misuse, where applicable
• Managing an account only if an account feature is offered and you use it

3.2 Marketing & Communications

• Sending marketing communications where permitted by law and consistent with any consent or preferences collected
• Measuring campaigns and understanding how visitors use the website, where analytics tools are enabled
• Personalizing content or measuring advertising, where those features are enabled and permitted

3.3 Legal & Compliance

• Complying with legal obligations and government requests
• Enforcing our Terms of Service and other agreements
• Protecting against fraud, abuse, and security threats
• Establishing, exercising, or defending legal claims

3.4 Analytics & Improvement

• Analyzing website performance and user behavior
• Improving our products, services, and website functionality
• Testing new features and optimizing user experience

4. How We Share Your Information

4.1 Service Providers

When you submit a quote request, the form-specific notice should explain whether and how the information you provide will be shared. Depending on the request and the notice shown, QuoteHiva may disclose relevant information to one or more third-party providers or partners so they can respond to your inquiry and contact you. The providers may have their own privacy policies and practices. Please review the disclosure displayed with each form before submitting it.

4.2 Affiliate Partners & Third-Party Services

Where used to operate the website or fulfill the purposes described in this policy, we may disclose relevant information to service vendors such as website hosting, analytics, customer-support, advertising, or fraud-prevention providers. The categories of recipients actually used should match QuoteHiva’s live systems and practices. Some disclosures to third parties may be treated as a “sale” or “sharing” under applicable privacy laws, depending on the circumstances.

4.3 Legal Requirements

We may disclose your information if required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or regulatory requests
• Protect our rights, privacy, safety, or property
• Prevent fraud or respond to security threats
• Protect the rights, property, or safety of our users or the public

4.4 Business Transfers

If QuoteHiva undergoes a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets, information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.

4.5 With Your Consent

We disclose information for the purposes described in this policy, in the form-specific notices shown when you submit information, and as otherwise permitted or required by applicable law. Where consent is required, we will seek it before the relevant processing.

5. Cookies & Tracking Technologies

5.1 Types of Cookies We Use

The cookies and similar technologies active on the website can vary as site features and vendors change. Depending on what is enabled, they may be used for essential site functions, remembering preferences, measuring traffic, security, or advertising. Do not list a category here unless it is actually used on the live site.

5.2 Other Tracking Technologies

Third-party tools may use pixels, tags, or similar technologies where those tools are installed. Describe any such tool and its purpose in this policy or a cookie notice as appropriate. This policy does not assert that device fingerprinting is used unless QuoteHiva actually enables it.

5.3 How to Opt Out

• Browser Settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent
• Privacy choices: Use the site’s Do Not Sell or Share / privacy choices link where available, and contact us using the details in Section 12.
• Browser signals: Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control, as required.
• Marketing email: Use the unsubscribe link in a marketing email if one is provided.

Note: Disabling essential cookies may impact website functionality.

6. Your Privacy Rights (Including CCPA)

6.1 CCPA Rights for California Residents

Right to know/access: You may be able to request information about the personal information a covered business collects, uses, and discloses about you.

Right to delete: You may request deletion, subject to legal exceptions.

Right to correct: You may request correction of inaccurate personal information.

Right to opt out: You may have the right to opt out of the sale of personal information or sharing for cross-context behavioral advertising. Disclosures made in connection with quote requests may fall within these concepts depending on the facts and applicable law.

Right to limit: In circumstances covered by law, you may request limits on the use and disclosure of sensitive personal information.

Right to equal treatment: We will not unlawfully discriminate against you for exercising applicable privacy rights.

6.2 How to Submit CCPA Requests

• Online: Visit the Do Not Sell or Share / Privacy Choices page (confirm this page is live and supports the requests described).
• Email: privacy@quotehiva.com (confirm this mailbox is monitored).

6.3 Verification of Requests

We will verify your identity before processing requests to ensure we’re protecting your privacy. This may require you to confirm personal information or use a third-party verification service. Authorized agents can submit requests on your behalf with proper documentation.

6.4 Other State Privacy Rights

Other states may provide additional rights under their own privacy laws. The rights and response requirements that apply depend on your state of residence, the type of information, and whether the law covers QuoteHiva.

6.5 General Privacy Rights (All Users)

• Marketing communications: Where we send promotional emails, use the unsubscribe mechanism provided or contact us.
• Requests: You may contact us to ask about applicable access, correction, or deletion rights. We may need to verify the request and may not be able to fulfill every request where a legal exception applies.

7. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this policy, including responding to quote requests, maintaining records, resolving disputes, preventing fraud, and meeting applicable legal obligations. Actual retention periods depend on the type of information, why it was collected, our operational needs, and legal requirements. We do not promise a fixed deletion timeline unless one is specifically stated in a notice that applies to the relevant data.

When information is no longer needed, we will delete it, anonymize it, or securely retain it where permitted or required by law.

8. Children’s Privacy (COPPA)

QuoteHiva does not knowingly collect personal information from children under the age of 13. Our services are intended for adults 18 years of age and older.

If you believe a child has provided personal information to QuoteHiva, contact privacy@quotehiva.com. If we determine that we collected information in a way that requires deletion or other action, we will take steps consistent with applicable law.

9. Security Measures

We seek to use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. The specific controls depend on the website systems and service providers in use. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites, applications, and services that are not operated by QuoteHiva. This Privacy Policy does not apply to these external websites.

We encourage you to review the privacy policies of any third-party website before providing your personal information. We are not responsible for the privacy practices of linked websites, and your use of third-party services is at your own risk.

Service providers who receive your information through our quote matching service maintain their own privacy policies. We recommend reviewing their policies to understand how they use your information.

11. Changes to This Policy

We may update this policy when our practices, systems, or legal requirements change. We will post the revised version on this page and update the “Last Updated” date. Where applicable law requires additional notice or consent, we will provide it. Please review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

• Email: privacy@quotehiva.com
• Online: Submit a privacy choice or request (confirm the page is live and the link label accurately describes its functions).

For requests covered by California law, response deadlines generally depend on the type of request; requests to know, delete, or correct are generally answered within 45 calendar days, with a permitted extension in some cases. Other deadlines may apply to opt-out requests. We will follow the timelines required by applicable law.